Track Your Order
Track Your Order
You can check the status of your Excavons order in a few ways. Once your order ships you will receive a dispatch email with your FedEx Freight tracking number.
Track with your order details
Enter your order number and the email address you used at checkout to see the latest status of your order:
Check your order status
Enter your order number (from the confirmation e-mail) and the e-mail address you ordered with.
Track your parcel with USPS
Opens the official USPS tracking page (tools.usps.com/go/TrackConfirmAction). No tracking number to hand? Sign in to My Account > Orders – every order shows its status and tracking number there.
Where to find your tracking number
- Dispatch email: we email your FedEx Freight tracking number as soon as your order leaves our facility (please check your spam folder if you do not see it).
- My Account: your tracking number and order status are also available under My Account > Orders.
Track directly with the carrier
All orders ship by FedEx Freight (curbside delivery). You can track your shipment on the carrier’s website: FedEx Tracking. The freight carrier will typically contact you to schedule a curbside delivery appointment.
Delivery timeframe
Orders are processed within 1 – 2 business days and transit takes 5 – 9 business days depending on your location. See our Shipping Policy for full detail on curbside freight delivery.
Need help with your order?
If your tracking has not updated or you have a delivery question, contact us using the details below.
Store name: Excavons
Operated by: Excavons LLC
US address: 2515 W Industrial Ave, Midland, TX 79701, United States
E-mail: info@Excavons.com (preferred)
Phone: +1 917-934-3482
Customer service hours (CT):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every enquiry within 24 hours.