Contact Us

Have a question about a pergola, gazebo or shed, an order, shipping or a return? Our customer service team is here to help and aims to answer every enquiry within 24 hours.

The fastest ways to reach us

Email is the quickest way to get a detailed answer, especially for questions about dimensions, delivery scheduling or returns. For anything urgent, give us a call during our service hours.

Before you contact us

Many common questions – shipping times, curbside freight delivery, assembly and returns – are answered on our FAQ page. To check an existing order, visit Track Your Order or My Account.

Store name: Excavons

Operated by: Excavons LLC

US address: 2515 W Industrial Ave, Midland, TX 79701, United States

E-mail: info@Excavons.com (preferred)

Phone: +1 917-934-3482

Customer service hours (CT):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We aim to answer every enquiry within 24 hours.