Terms of Service
Terms of Service
These Terms of Service govern your use of excavons.com and any purchase you make from Excavons, operated by Excavons LLC. By using our website or placing an order, you agree to these terms. Last updated September 2026.
1. Who we are
This store is operated by Excavons LLC, 2515 W Industrial Ave, Midland, TX 79701, United States. You can reach us at info@Excavons.com or +19179343482. Full company details are on our Legal Notice page.
2. Products
We sell outdoor structures – pergolas, gazebos, pavilions and storage sheds. We make every effort to display product colors, dimensions and specifications accurately, but slight variations can occur between screens and finished products. Dimensions are approximate and may vary within normal manufacturing tolerances.
3. Pricing
All prices are shown in US dollars (USD). We reserve the right to correct pricing errors and to change prices at any time before you place an order. The price applicable to your order is the price displayed at the time you complete checkout.
4. Orders and contract formation
Our display of products is an invitation to treat, not an offer. Your order is an offer to buy; a contract is formed only when we accept your order by sending a dispatch confirmation. The order-acknowledgement email is not an acceptance. We may decline or cancel an order (for example, if an item is out of stock or a pricing error occurred) and will refund any payment taken.
5. Payment
We accept VISA,MASTER CARD,AMEX,APPLE PAY,GOOGLE PAY through our secure Stripe-powered checkout. Payment is taken at the time of order. See our Payment Policy for detail.
6. Shipping and delivery
Shipping is free within the contiguous US by curbside freight. Processing takes 1 – 2 business days and transit 5 – 9 business days. Delivery timeframes are estimates. Please see our Shipping Policy for full terms, including curbside delivery and inspection.
7. Title and risk
Title to the goods passes to you on receipt of payment in full. Risk of loss or damage passes to you on delivery.
8. Returns
You may return unused, uninstalled items within 30 days of delivery under our Refund and Return Policy.
9. Warranty and liability
Products are covered against manufacturing defects. Some states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so some limitations may not apply to you. To the fullest extent permitted by law, our liability for any claim relating to a product is limited to the purchase price of that product. Nothing in these terms limits liability that cannot be limited by law.
10. Assembly and safe use
Our structures ship flat-packed and require assembly. Follow the included instructions, anchor structures as directed, and ensure any local permit or building-code requirements are met – these are the customer’s responsibility. Improper assembly, installation or anchoring may void manufacturer warranties.
11. Acceptable use
You agree not to misuse the website, attempt unauthorized access, or use our content without permission. All site content and trademarks are the property of their respective owners.
12. Disputes
If you have a problem, please contact our customer service team first – we resolve most issues quickly and directly. We do not require binding arbitration.
13. Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Consumers retain any non-waivable rights under the laws of their state of residence.
14. Contact
Questions about these terms? Reach us using the details below.
Store name: Excavons
Operated by: Excavons LLC
US address: 2515 W Industrial Ave, Midland, TX 79701, United States
E-mail: info@Excavons.com (preferred)
Phone: +1 917-934-3482
Customer service hours (CT):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every enquiry within 24 hours.